1. Don't start talking until you have your child's attention.
  2. Don't repeat yourself.
  3. Use fewer words.
  4. See it from his point of view.
  5. Engage cooperation.
  6. Stay calm.
  7. Set up routines.
  8. Listen.
  9. Watch for understanding.
  10. Pare down your orders to what's really non-negotiable.